Module 10 · Using Your Coverage, Prescription Coverage, Special Situations

What Is Prior Authorization?

When a plan may require approval before certain services or medications.

Some health plans require approval before certain services or medications are covered. This process is called prior authorization. This module explains what it is and what questions to ask.

What is prior authorization?

Prior authorization is a process in which a health plan may require approval before certain services, procedures, or medications are covered. It is sometimes called preauthorization or precertification.

Your provider usually submits the request to the plan. The plan reviews it and makes a decision.

When it may apply

Depending on the plan, prior authorization may apply to things like:

  • Certain imaging, such as MRI or CT scans.
  • Certain procedures or hospital stays.
  • Certain prescription medications.
  • Certain medical equipment or therapies.

Each plan has its own list. Check your plan documents or ask your plan.

Authorization does not necessarily guarantee payment

Important: Authorization does not necessarily guarantee payment. Coverage can still depend on other plan rules, such as eligibility on the date of service, network status, deductibles, and cost-sharing.

Prior authorization vs. referral

Prior authorizationReferral
What it isApproval from the health plan before certain services or medicationsDirection from your primary care provider to see a specialist, often required by HMOs
Who gives itThe health planUsually your primary care provider
Common withMany plan typesOften HMOs

Real-life example: An MRI (fictional example)

Anna’s doctor orders an MRI. Before scheduling, Anna asks the doctor’s office whether her plan requires prior authorization for this service. The office submits the request, and Anna waits for the plan’s decision before the appointment. She also checks that the imaging center is in-network with her specific plan.

Prior authorization process for a fictional MRI example, showing requirement check, request submission, plan decision, and in-network verification.

Key takeaways

  • Prior authorization is a plan’s approval process for certain services or medications.
  • Authorization does not necessarily guarantee payment.
  • Prior authorization and a referral are different things.
  • Ask your provider and plan whether authorization is needed before non-emergency care.

Educational information only. Examples are fictional and do not describe any real insurer or plan. Health-plan terms and requirements vary — always verify information using your official plan documents. Read the disclaimer.